DirectVoIP are pleased to announce that we are now members of Comms Council UK (Formerly ITSPA).

Business VoIP Solutions For 2020 and Beyond

Flexible, no contract voip solutions to suit your business whatever the size.

Our Hosted VoIP PBX Solution

A fully featured enterprise phone system that works both in the office and with remote workers.
Includes advanced anti-fraud mechanisms that protect you from receiving unexpected bills.

Use our package cost calculator below for an exact cost.

Hosted VoIP PBX 2020+ Edition


Monthly per channel plus call charges

CALL US NOW ON: 0161 710 2180
  • Carrier rate calls
  • Call recording add £1 per user
  • Minimum 3 channels
  • Port your existing number for £10
  • Additional users from £1 each
  • You supply your own voip phones

Hosted VoIP PBX 2020+ Edition

Our newly designed package has been crafted to meet the unique needs of 2020 and beyond. Our new pricing structure makes having many users even more cost effective than it was previously.

All our Hosted PBX solutions come with free cross datacenter replication so that in the highly unlikely event that we experience an entire datacenter failure, our services simply fallover to our backup datacenter.

Our package comes by default with three users and three channels, think of a channel as one concurrent call. Your three users can be on one call each. Additional channels cost £3 per month, each additional channel gets you one free user. Addtional users without a channel cost £1 per month. The number of channels is shared between all your users.

If you need call recording this can be added for £1 per user per month. Call recordings are kept for one month. If you need them kept for longer we can do this for an additional charge.

If you need a custom package, call us on 0161 710 2180 to discuss your requirements. Our technicians will be happy to advise you.

Inbound numbers are £1.99 per month for the first number then £1 per month for each additional one. You can choose whether you want one number for the whole company, or one for each user.

Carrier Rate Calls

Calls to UK Landline are under one fifth of a penny per minute and most UK Mobile from just over ½ pence per minute with our Hosted VoIP PBX 2020+ Edition. Most destinations have no connection fee and you are billed per second so if you make a five second call, that's all you are billed for.

Popular Destinations Landline Pricing

Many international destinations under a penny per minute


Czech Repub

Features of our Hosted VoIP PBX Solution

Listed below are just some of the features of our Hosted VoIP PBX.

Call Rates

Calls are charged at carrier rate with no profit to us. Currently carrier rate mobile to the major providers is around just over half of a penny with landline calls priced at a just under a fifth of a penny. See full ratesheet for more details.

Datacenter Failover

For single datacenter failover, in the event of a server failover, another server will take over from the failed server. For multi datacenter failover another server in a different physical datacenter will take over from a failed server this ensures continuity of service even when a datacenter fails.

Call Flows

Use a feature code to change the flow of calls, this is often used to provide a DAY/NIGHT mode service. ie as you leave the office dial *33 to activate night mode which could forward calls to voicemail or forward to a mobi le phone, upon your return in the morning dial *33 again to return to normal calling.

Call Forwarding

This feature allows calls to your extension to be forwarded to either another extension or even, an external number for example your mobile phone or a landline. A more advanced version of call forwarding that prompts you t o accept or reject the call is Follow Me.

Call Parking

Call Parking allows users to 'park' a call in a 'slot'. Another user can then pick up the call from the slot. This is typically used in smaller offices where you may hear, "Bill, there is a call for you on line one"

Follow Me

Tries to contact you at multiple locations eg: try office, then, landline, then mobile, then voicemail. Follow Me also can be configured to prompt you to accept or reject the call.

Time Conditions

Time/Date based routing of calls for example route inbound calls normally Mon-Fri 9 to 5, all other times to voicemail. Built in holidays etc.


Calls can be sent to voicemail. Voicemail can also be sent by email as a link or as an attachment to the voicemail itself.

Music On Hold

Plays back music on hold to callers. There is also a facility to upload your own custom music.

Ring Groups

Powerful call routing where multiple extensions can be rang simultaneously or sequentially.

IVR Menus

Typically used for things like, "Press 1 for Sales, 2 for Customer Services" etc.


Comprehensive phone directory.

Call Detail Records

View call detail records.

Call Blocking

Block calls from spam callers etc.

Call Center

Manage Queuing and Queue Agents.

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